Terms of Service

1. Acceptance of Terms

Welcome to Home2.0 ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website home2o.in and all related services, features, and content provided by Home2.0.

By accessing or using our services, you agree to:

• Be bound by these Terms and our Privacy Policy
• Comply with all applicable laws and regulations
• Use our services in a lawful and responsible manner

If you do not agree to these Terms, please do not use our services.

2. Description of Services

Home2.0 is a real estate platform that provides:

• Property listing and search services
• AI-powered property recommendations
• Connection between buyers, sellers, and renters
• Property management tools
• Real estate market information
• Lead generation and referral services
• Document assistance and legal support
• Home loan and financial services facilitation

3. User Accounts and Registration

3.1 Account Creation

To access certain features, you must create an account by providing:

• Accurate and complete information
• Valid email address and phone number
• Secure password
• Identity verification documents (when required)

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information up to date

3.3 Account Termination

We may suspend or terminate your account if you:

• Violate these Terms or our policies
• Provide false or misleading information
• Engage in fraudulent or illegal activities
• Abuse our services or other users

4. Property Listings and Content

4.1 Listing Requirements

When posting property listings, you must:

• Provide accurate and truthful information
• Have legal authority to list the property
• Include clear and recent photographs
• Specify correct pricing and availability
• Comply with all applicable housing laws

4.2 Prohibited Content

You may not post content that:

• Contains false or misleading information
• Violates intellectual property rights
• Includes discriminatory language or practices
• Contains spam, malware, or harmful code
• Promotes illegal activities
• Infringes on privacy rights

4.3 Content Ownership

You retain ownership of content you post, but grant us a license to:

• Display and distribute your listings
• Use content for marketing and promotional purposes
• Modify content for technical compatibility
• Share content with partner platforms

5. User Conduct and Responsibilities

5.1 Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You will not:

• Impersonate others or provide false identity information
• Harass, threaten, or abuse other users
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Use automated tools to scrape or collect data
• Engage in any form of fraud or deceptive practices

5.2 Communication Guidelines

When communicating through our platform:

• Be respectful and professional
• Provide accurate contact information
• Respond promptly to legitimate inquiries
• Do not share personal financial information

6. Fees and Payments

6.1 Service Fees

Some of our services may require payment of fees, including:

• Premium listing features
• Enhanced property promotion
• Professional services and consultations
• Document preparation and legal assistance

6.2 Payment Terms

All fees are:

• Clearly disclosed before payment
• Non-refundable unless otherwise stated
• Subject to applicable taxes
• Payable in Indian Rupees

6.3 Refund Policy

Refunds may be provided in cases of:

• Technical errors preventing service delivery
• Duplicate payments
• Service cancellation within specified timeframes

7. Third-Party Services and Links

Our platform may integrate with or link to third-party services, including:

• Payment processors
• Mapping and location services
• Social media platforms
• Partner real estate platforms
• Financial and loan services

We are not responsible for the content, policies, or practices of third-party services.

8. Intellectual Property Rights

8.1 Our Intellectual Property

Home2.0 owns all rights to:

• Website design and functionality
• Software and algorithms
• Trademarks and logos
• Proprietary content and data

8.2 User Content License

By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with our services.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers and Limitations

10.1 Service Availability

We strive to maintain service availability but do not guarantee:

• Uninterrupted access to our services
• Error-free operation
• Compatibility with all devices or browsers

10.2 Content Accuracy

While we make efforts to ensure accuracy, we do not guarantee:

• The accuracy of user-generated content
• The availability of listed properties
• The reliability of third-party information

10.3 Investment and Legal Advice

Our services do not constitute:

• Professional investment advice
• Legal or tax counsel
• Guaranteed investment returns
• Property valuation services

11. Limitation of Liability

To the maximum extent permitted by law, Home2.0 shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from third-party actions
• Property transaction disputes between users

Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Home2.0 from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your infringement of third-party rights
• Your property listings or transactions

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

13.3 Mediation

Before pursuing legal action, parties agree to attempt resolution through good faith negotiation and mediation.

14. Modifications to Terms

We may modify these Terms at any time by:

• Posting updated Terms on our website
• Notifying users via email or platform notifications
• Providing reasonable notice of material changes

Continued use of our services after modifications constitutes acceptance of the updated Terms.

15. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to services will be discontinued
• Outstanding obligations remain in effect
• Certain provisions survive termination

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Information

By using Home2.0, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.