Frequently Asked Questions

Home2.0 is a comprehensive real estate platform that helps you buy, sell, and rent properties in Pune. We offer AI-powered property recommendations, comprehensive market data, and end-to-end services including documentation, loans, and legal assistance.

Basic property search and browsing are completely free. We charge fees for premium services like enhanced property listings, professional consultations, and document assistance. All fees are clearly disclosed upfront.

We primarily focus on Pune and surrounding areas including Pimpri-Chinchwad, Wakad, Hinjewadi, Baner, Aundh, Kharadi, and other major localities. We're continuously expanding to cover more areas.

We work directly with property owners, agents, and verified partners to ensure listing accuracy. However, property details and availability can change. We recommend verifying key details directly with the property owner or our team before making decisions.

Use our advanced search filters to find properties by location, price range, property type, bedrooms, and amenities. Our AI recommendation engine also suggests properties based on your preferences and search history.

1. Search and shortlist properties
2. Schedule site visits
3. Verify property documents
4. Negotiate price and terms
5. Arrange financing (if needed)
6. Complete legal documentation
7. Register the property

Our team assists you throughout this process.

Yes! We partner with leading banks and financial institutions to help you get competitive home loan rates. Our loan specialists assist with documentation, eligibility assessment, and application processing.

For Buyer: PAN card, Aadhaar card, income proof, bank statements, passport-size photos

Property Documents to Verify: Title deed, sale deed, property card, tax receipts, NOC from society, building plan approval, and encumbrance certificate.

Create an account, click "Post Property," and fill in your property details including photos, price, and description. Our team will verify the listing and make it live within 24 hours. Premium listing options are available for better visibility.

Our commission structure is competitive and transparent. Basic listings are free, while premium services have clearly defined charges. Commission is only charged upon successful transaction completion. Contact us for detailed pricing.

We use multiple channels: our website, social media platforms, partner portals, email marketing to registered buyers, and targeted advertising. Premium listings get enhanced visibility and professional photography.

Sale duration depends on factors like location, pricing, property condition, and market conditions. On average, well-priced properties in good locations sell within 30-90 days. Our AI pricing recommendations help optimize sale speed.

Use our rental search filters to find properties by location, rent range, furnishing type, and amenities. You can also set up alerts to get notified when new properties matching your criteria are listed.

Yes! We provide legally compliant rental agreement templates and can help with documentation. Our agreements include standard clauses for security deposit, maintenance, rent escalation, and termination conditions.

Security deposits typically range from 2-10 months' rent depending on the property type, location, and landlord preferences. Furnished properties usually require higher deposits. This is refundable at the end of the tenancy.

Yes, we offer property management services including tenant screening, rent collection, maintenance coordination, and legal compliance. This is ideal for landlords who want hassle-free rental income.

Click "Register" and provide your name, email, and phone number. We'll send a verification code via WhatsApp or SMS. You can also sign up using your Google or Facebook account for faster registration.

Absolutely! We use industry-standard encryption and security measures to protect your data. We never share your personal information without consent. Read our Privacy Policy for detailed information on data handling.

Click "Forgot Password" on the login page, enter your email address, and we'll send you a password reset link. You can also contact our support team for assistance.

Yes, you can delete your account from your profile settings or by contacting our support team. Note that some information may be retained for legal and business purposes as outlined in our Privacy Policy.

Home2.0 works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience. Mobile browsers are also fully supported.

Currently, we offer a mobile-optimized website that works seamlessly on all devices. A dedicated mobile app is in development and will be available soon on both Android and iOS platforms.

Ensure your images are in JPG, PNG, or WebP format and under 10MB each. Check your internet connection and try refreshing the page. If the problem persists, contact our technical support team.

Contact our support team via email at support@home2o.in or call +91 98814 03085. Please include details about the issue, your browser/device information, and any error messages you see.