Privacy Policy

At Home2.0 ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website home2o.in and use our real estate services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Property preferences and search criteria
• Financial information for loan applications
• Identity verification documents
• Communication preferences
• Property listing information (for sellers/landlords)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring website information
• Location data (with your permission)
• Cookies and similar tracking technologies

1.3 Third-Party Information

We may receive information about you from third parties, including:

• Social media platforms (when you connect your accounts)
• Property databases and MLS systems
• Credit bureaus and financial institutions
• Government databases for property records

2. How We Use Your Information

We use your information for the following purposes:

• Property Services: To help you buy, sell, or rent properties
• AI Recommendations: To provide personalized property suggestions
• Communication: To respond to inquiries and provide updates
• Account Management: To create and maintain your user account
• Transaction Processing: To facilitate property transactions
• Marketing: To send relevant property listings and offers (with consent)
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and unauthorized access
• Analytics: To improve our website and services

3. Information Sharing and Disclosure

3.1 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

3.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email marketing services
• Customer support
• Analytics and advertising
• Legal and financial services

3.3 Real Estate Professionals

We may share your information with:

• Real estate agents and brokers
• Property owners and landlords
• Mortgage lenders and financial institutions
• Property management companies

3.4 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights and property
• Ensure user safety and security
• Investigate fraud or other illegal activities

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Update your account information
• Request a copy of your data

6.2 Marketing Communications

You can opt out of marketing communications by:

• Clicking unsubscribe links in emails
• Updating your account preferences
• Contacting us directly

6.3 Data Deletion

You may request deletion of your personal information, subject to legal and business requirements.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

8. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

12. Contact Information

13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the jurisdiction of the courts in Pune, Maharashtra.

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.